Windows 10 Freezing? How to Diagnose and Repair

Ever since its release to production in 2015, users have been reporting that Microsoft’s Windows 10 operating system is freezing and not booting up. It is a common problem known as blue screen of death. This guide will help you troubleshoot common issues that may cause your Windows 10 to freeze and help you repair it.

Problems with your computer can be difficult to diagnose, especially in the case of Windows 10 freezing up. Here’s how to troubleshoot froze computer problems (including freezing in Windows 10), whether on your desktop or laptop.

This is a post about some of the issues that may cause your computer to freeze. First, let’s talk about the most common reasons for Windows to freeze. The Aero Peek feature has been a part of Windows since the Windows 98 days. This feature has the power to help you peek at a webpage, without actually loading it or opening it. The idea is you can get a look at the page and see if you have any problems with it.. Read more about windows 10 freezes randomly 2021 and let us know what you think.

It may be both annoying and worrying when your computer freezes in the midst of a critical project or game. Freezes may result in the loss of data, the corruption of files, and the near-impossibility of using your computer.

Freezing may occur as a result of problems with drivers, software, or hardware. Some freezing issues may be easily identified and addressed by resolving updates, corruption, and other issues using built-in scans and information menus.

Fortunately, there are a few methods for detecting and resolving typical freezing issues with Windows 10.

Windows 10 Freezing? How to Diagnose and Repair

Freezing in Windows 10 may be caused by a variety of factors.

When we say a computer is “frozen,” we’re referring to the fact that the software has stopped reacting to our inputs, rendering the device useless. Depending on the intensity and reason, freezes may last anywhere from a few seconds to an eternity.

Problems with the drivers, software issues, and hardware issues are the three major reasons of occasional freezing in Windows 10. Driver problems are usually the simplest to resolve, while hardware issues may be more costly.

By the way, if you’re having trouble with Windows 10, I suggest reading up on how to solve black screen problems with Windows 10.

Driver problems

Your drivers are what “drives” specific devices to work correctly, as the term suggests. They serve as a link between your computer and other components or devices like a video card, printer, or hard drive.

Out-of-date or buggy drivers may cause freezes on almost any operating system as a result. Essentially, your computer is receiving inaccurate information about gadgets, and as a result, it is reacting improperly or not at all.

Problems with software

If your C drive is too full or you haven’t updated Windows fully, your computer may freeze.

Because the C drive houses the majority of a computer’s essential system data, it’s also where temporary running files and previous Windows installations are kept, which may accumulate over time if not cleaned out.

You may get this error if you don’t clean up your C disk of trash files on a regular basis.

It may also be because there are too many programs competing for processor power, RAM, and disk access at the same time.

Some background programs use so much memory that your computer can’t handle anything else. This is particularly true for games with a lot of graphics and large software files.

In their present form, some apps are just incompatible with Windows 10. This may be due to the program’s size, inefficient loading, or propensity to start up automatically. McAfee, the Office Hub App, Speccy, and Acronis True Image are all frequent suspects, according to the Microsoft team.

Viruses and malware may cause severe problems, including the freezing of your computer. Malware refers to any malicious software, with viruses being the most prevalent kind.

They operate in a similar way to biological viruses in that they insert themselves into other programs and self-replicate to create problems such as deleting or encrypting data, switching apps, or even entirely disabling certain functionalities.

Hardware issues

Windows 10 Freezing? How to Diagnose and Repair 2

Hardware difficulties may vary from simple environmental solutions to the most serious issues that result in freezing. Hardware that is damaged, defective, or outdated may cause your computer to malfunction.

Hard drive damage, while rare, may cause performance problems like as freezes, blue screens, and shutdowns, among other things.

Electrostatic discharge is another cause of hardware failure and damage. When you install new gear without properly grounding yourself, this occurs.

When you contact the device’s metal, little electrical charges that have built up (for example, when you rub your socked feet over the carpet) are released. This may harm hardware circuits by overloading them.

Overheating is a more frequent and simpler to remedy issue that causes freezing. This may be caused by either your computer’s location or its ventilation.

It’s possible that your computer won’t be able to control its temperature if it’s in direct sunlight or in a hot environment. This may be exacerbated by a faulty ventilation system, a location that is obstructed, or dust and debris that has clogged the vents.

On Windows 10, you may run diagnostics.

stethoscope place on a keyboard symbolizing diagnostics

To begin resolving your freezing issue, you must first determine what is causing it.

Consider when the freezes occur (do they occur every time you run a certain application or do a specific action? ), how frequently they occur and whether they occur on a regular basis, and if the issue is isolated to your computer or a network.

If you’re having trouble with a computer network, you should examine your connections.

You may start performing some simple diagnostic checks on both your software and your hardware after you’ve figured out as much as you can about the freezes (and have that information on hand).

Examine your currently running applications.

If you’ve never had a computer freeze before, start with the basics. Look at the Processes tab in Task Manager (search for “Task Manager” in your Start menu or press the control, alt, and delete keys at the same time).

This will show you what is presently operating in the front and background of your computer, as well as how much space it is taking up.

You may also check the Performance tab to see how much of your CPU, RAM, and disk space is being utilized. You may also look at the App History section for additional information on apps that have recently been running.

Check your vehicle’s drivers.

If you don’t see anything wrong there, check your drivers, since misunderstanding caused by these files is quite simple to see.

The built-in library and Windows Update service will usually keep your drivers up to date. This is a courtesy function that makes it simpler to keep up with updates owing to their regularity, but it may create problems if the updates are incompatible with the program presently operating.

By navigating to the Device Manager’s settings and choosing the device whose driver you wish to verify, you can see when they were most recently updated.

To view specifics, go to Properties (you’ll have to do this one at a time, so it may take a while).

You may run a bulk check to determine whether numerous drivers need to be updated. Visit Microsoft’s website to see if any updates are available.

You should also check the manufacturer’s website for driver updates for your network adapter, as well as the manufacturer’s website for possible chipset drivers.

It’s also possible that your drivers are incompatible with the latest operating system upgrade. To ensure compatibility, use a driver management program like OneSafe, which scans a computer’s drivers for out-of-date or malfunctioning software that may be the source of the problems.

Check for viruses.

scanning for a virus

If your drivers don’t appear to be the problem, or your computer has begun stalling following a particular download or website visit, you should look into spyware.

This may be done using the antivirus software that comes preloaded or with another antivirus program of your choosing. PC Mag compares and contrasts a few various applications for checking for and removing viruses on your computer, based on pricing, efficiency, and features.

Here’s what they suggest:

  • Kaspersky. Kaspersky has been thoroughly examined and proven by different screening organizations. They have a great support network and provide extra scans for privacy and performance that may aid in the diagnosis of freezing issues. Unfortunately, these supplementary scans often overlap and provide no more information. The program costs $59.99 to purchase.
  • Bitdefender. In independent testing, Bitdefender, particularly the Bitdefender Antivirus Plus software, received excellent results. They have Active Do Not Track software, as well as a VPN and other security options. These come at an extra cost, but the increased security online may be worth it. The cheapest software they provide begins at $29.99.
  • Webroot. This system was the only high-rated software to get a flawless score on PC Mag’s protection testing. They provide quick scans that are light on your system, which may overlook more serious problems but are enough for a system dealing with minor infections. They’re also surprisingly inexpensive, starting at $18.88 for the lowest edition of the program.
  • Malwarebytes. Malwarebytes Premium provides protection against exploits and ransomware, as well as behavior-based detection. It doesn’t seem to be very good against phishing protection, but it seems to be quite efficient against other types of malware. The lowest edition of the program costs $39.99, but if you just need it (or can only afford it) for a one-time check, they offer a 14-day free trial.

McAfee is likewise highly ranked, but as previously said, it has been proven to create significant problems with Windows 10, so it isn’t the greatest choice for avoiding freezing.

The free version of Avast Anti Virus comes highly recommended by me. I’ve been using it for a long time on a variety of platforms. This, along with Malwarebytes, which is also free, will effectively remove the majority of infestations.

After you’ve completed a thorough system scan using Malwarebytes, you may remove it until the next time you need your system examined.

However, I suggest that you leave Avast installed so that it can provide real-time protection and help you prevent new infections.

If you think your computer is sending automated inquiries, please read an article I published on how to stop your computer from doing so.

Examine your starting options.

If your drivers seem to be in good working order and you haven’t found any malware, navigate to each app’s Startup settings.

This determines what happens when your computer is switched on for the first time. Some applications are configured to run in the background, which may be creating issues.

Check to see whether any applications are configured to launch and execute on startup, as well as if Hibernation is enabled.

Hibernation Mode (formerly known as Fast Startup) ostensibly helps your computer operate faster and easier by preventing it from fully shutting down and instead placing it into a state of hibernation from which it may be swiftly restarted.

Due to outstanding processes that can’t finish without a complete shutdown, this may create issues.

To turn it off, launch the Command Prompt (by right-clicking the Start Menu button and selecting Powershell (Admin) or Command Prompt (Admin)) and run powercfg.exe -h off.

Go to the Settings App and choose Apps, then Startup to see what’s running when your computer starts up.

This will show you a list of everything that is operating in the background, as well as choices to shut down and block programs that are cluttering up your computer.

If you have a chance after the freeze, go through the System and Application logs for any relevant error information. If possible, get a System Diagnostics report.

You’ll want to use a memory dump file or a data sanity check to collect information. You may also use the Microsoft Support Diagnostics Self-Help Portal to conduct a performance diagnostic by searching for “Performance Diagnostic.”

Examine your hardware.

brushing hard components of a computer clean

If nothing else seems to be the cause of the problems, you should also examine your hardware at this stage.

Using a software like Core Temp, check to verify whether everything is operating at a typical temperature. Also, look inside the computer for any dust or accumulation, as well as anything that has been moved or damaged.

If the computer is running too hot, consider relocating it to a cooler location or cooling the room it’s in, and make sure it’s not in direct sunlight.

If this doesn’t work, clean your computer casing and cooling system to remove any possibly obstructing buildup.

If you find that any components are damaged and you’re confident in being able to fix it yourself, unplug and disassemble your computer, replace or repair the damaged parts, and reassemble and plug it in.

To avoid additional harm, make sure you discharge any possible static before working on your computer and that you stay static-free during the procedure.

If you’re not sure you can fix your computer on your own, look for reliable experts online.

Reviews and consumer recommendations, as well as verified competence, are recommended by sites like Tech Castle and Angie’s List.

If your CPU is running too hot, consider investing in a quality air cooler like this one to ensure that it is properly cooled.

How to Fix Freezing in Windows 10

You may begin troubleshooting the computer after you’ve identified the problem.

Expect your computer to remain out of service for the rest of the day as a result of these procedures, which sometimes need several restarting of the system.

You should back up your critical files and information outside before doing any troubleshooting procedures.

This may be stored in the cloud or on an external hard disk. Then, depending on the problem you’ve identified, you have a few troubleshooting choices.

Start your computer again.

There’s a reason for the clichéd advise of “did you tried turning it off and on again?” It’s because it’s sometimes that easy.

If your device hasn’t frozen before and you’re having trouble for the first time, it’s possible that you’re dealing with a one-time glitch.

Close all of your programs, if feasible, either by shutting them internally (with the “X” button or something similar), via the task manager, or by pressing alt+F4.

Then, as you would usually, shut down your computer, ensuring sure it doesn’t simply go into sleep mode. Please wait for it to fully shut down and resume.

If you’re having trouble getting your apps to shut down, try a hard shutdown. However, this should be avoided in general since it may result in file damage or loss.

Simply press and hold the power button until the computer fully shuts down, wait a few seconds, and then press and hold the power button to switch it back on. This should result in a smooth starting.

Warning: Only do this if your system has been totally unresponsive for more than 10 minutes and you have no other option.

Drivers must be updated.

If restarting your computer doesn’t work, or you discover that any of your drivers are out of current, update them via Microsoft, your network adapter manufacturer’s site, or your motherboard manufacturer’s site, and then restart your computer.

This will guarantee that your drivers work with the latest updates, avoiding freezes caused by outdated software.

If this doesn’t work, or if you’ve determined that a newly updated driver caused the problem, you might try reinstalling your drivers.

Select the driver you believe is causing the problem in Device Manager and remove it. Restart your PC after that.

Windows will try to reinstall itself, possibly correcting any damaged or improperly obtained data from the previous installation.

Run a scan using System File Checker.

You may also conduct a scan using System File Checker. You may use this simple program to check for damaged system files.

The procedure may seem more difficult than it is, but if you follow it step by step, you should have no problems.

1. Open the Deployment Image Servicing and Management (DISM) utility in your email and execute it.

  1. Start by going to the Start Menu.
  2. Right-click the top result in the search for Command Prompt.
  3. Choose the Run as Administrator option.
  4. In the command prompt, type “DISM /Online /Cleanup-Image /CheckHealth” and click Enter.

2. Open System File Checker and perform a scan.

  1. As previously, open Command Prompt.
  2. Enter “sfc/scannow” in the search box.

3. Examine the scans for specifics.

  1. As previously, open Command Prompt.
  2. Type “findstr /c:”[SR]” %windir%LogsCBSCBS.log >”%userprofile%Desktopsfcdetails.txt” and hit Enter.
  3. Open sfcdetails.txt (the text file containing the scan information) on your desktop.

4. Replace the files by hand.

  1. As previously, open Command Prompt.
  2. Hit Enter after typing “takeown /f [insert path and file name here]”. “C:windowssystem32jscript.dll” is an example of a file path and name (a file in the system32 folder on your C drive that is named jscript.dll).
  3. Type “icacls [insert location and file name here] /GRANT ADMINISTRATORS:F” and press Enter to grant administrator access to the file.
  4. Type “Copy [insert good file name here] [insert bad file name here]” and press Enter to copy a known good copy of the file (such as one received from a functioning machine or the Windows Support team).

Again, it may look complicated, but really, it’s a matter of doing the same steps several times, just with different prompts. For more details, see the Microsoft Support website guide.

Start your antivirus program.

If your antivirus program detects a problem, you may use it to isolate and delete the file.

This entails keeping the damaged or malicious file away from the applications it is attempting to disrupt, as well as fully deleting the file rather than just dropping it into your recycle bin.

To obtain the best results, you may need to restart your computer after the scan, depending on your software. A boot time scan is what this is called.

You should also consider running frequent scans to keep your computer secure in the long run. These will aid in the detection of any malicious files before they may create issues or, better yet, before they are downloaded at all.

Learning to manually identify some types of malware files may help you recognize them when you come across them and avoid them even if they don’t register with your specific program.

To assess authenticity, ask yourself a few questions, courtesy of ESMISoft.

  1. What is the source of this file? Never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever
  2. What is the location of the file? Check that the file is loaded in the correct place if it is already on your computer. The system32 folder will be the default location for all Windows files. If it’s on your computer somewhere else, you should run it via antivirus software.
  3. What is the name of the file? A genuine file name will reveal what is operating and how it is functioning. A random series of numbers and characters should always be taken with a grain of salt.
  4. What is the file’s format? You should expect to see.lnk files (shortcuts) rather than.exe files in the Startup folder (the most frequent load point for malware) (executables).

Hibernation should be turned off, and any harmful software should be removed.

If your computer is free of viruses and spyware, you may try adjusting your starting settings. This may include disabling or uninstalling programs that create issues, as well as turning off Hibernation if it is enabled.

Save your changes and shut down your computer. This will cause it to shut down completely rather than going into sleep mode, meaning you can restart it cleanly. If this doesn’t work, try removing any software that might be causing issues.

If Hibernation is already disabled or disabling it doesn’t help, try keeping track of what can and can’t execute on startup. Go to the Startup tab in your Task Manager.

Right-click any application listed as “Enabled” that you believe is creating an issue (Steam and other gaming applications prefer to start immediately by default to get updates) and choose “Disable.” Restart your machine.

If that doesn’t work, try uninstalling any applications that have been known to create problems in the past. Go to Applications and Features in your system settings and remove any frequent issue apps (listed above).

Restart your computer once you’ve completed these steps. Your computer will start up with much fewer background programs active, freeing up more RAM. This should hopefully put an end to your freezing problems.

Revert to an earlier version

If everything else fails, you may try restoring your machine to a prior version of Windows.

If you work fast enough, you may be able to return to the version of Windows that existed before to the most recent upgrade, allowing you to retain all of your personal data.

To do so, go to your Update and Security settings and choose Recovery from the drop-down menu.

Select “Go back to the prior version of Windows 10” from the drop-down menu. This will restore your operating system by deleting the most recent updates, but it will only be accessible within ten days of the most recent update.

If you miss this timeframe or if your issues persist after ten days, you may need to reinstall everything. This will most likely fix some freezing problems, but it will also erase all of your personal data and applications and restore your system to factory defaults.

If you must do so, make sure you have backed up all of your critical data and be prepared to spend a significant amount of time reinstalling your applications.

Obtaining extra assistance

computer helpdesk woman smiling

If you’re having a lot of issues with freezing and these techniques aren’t working, contact Microsoft’s help line and report the problem.

This is the best method to obtain assistance if anything is beyond of your control, and also keeps them informed about software issues in case a fix is needed.

If you require step-by-step instructions, there are lots of community-run forums and YouTube channels that will gladly give their assistance.

Consider going to Microsoft’s TechNet forums or CNet’s Windows 10 community, which are both full of professionals and enthusiasts. For easy and fast steps, check Best Buy’s “Tech Tips: How to Unfreeze a Computer.”

You may also contact the manufacturer of your machine if there are any hardware issues. If possible, have the brand, model, and serial number of the computer on hand, as well as the specs for any custom components you have installed.

Computer freezes are an unpleasant but all-too-common occurrence. Don’t freak out; remain cool and search for solutions, and you should be able to figure it out.


Generally, Windows 10 is a good operating system that rarely encounters issues if you are careful about how your hardware is built and how well you maintain the operating system.

Contrary to popular belief, Windows 10 may provide excellent dependability with some practical expertise.

Here are some last words of advice:

  • As far as possible, avoid altering system files: leave system files alone. Files in the Program Files, Windows, and other hidden directories should never be deleted or manually added.
  • Maintain your hardware by keeping the fans clean and keeping the inside of your computer as dust-free as possible. Also, make sure the system’s airflow isn’t blocked in any way. Make sure your power supply isn’t more than 5 years old. Keep an eye on the temperatures of the components as well.
  • Use only suitable hardware that has been carefully selected: Before constructing a computer, make sure you’ve done your homework by checking the manufacturer’s website for a list of tested hardware. Manufacturers of motherboards, for example, provide a list of compatible RAM modules that have been tested and shown to work. Performance isn’t always the most important factor. In my opinion, system stability is paramount.
  • Keep your system free of viruses by running an up-to-date anti-virus software and scanning your files on a regular basis.
  • Don’t install any software you don’t need: only install essential software. Stay away from the website’s recommended software telling you what software you need to keep your computer running better or remove infections.
  • Update, update, update: Make sure you check for Windows updates at least once a day, or more often if you have a longer interval. It’s also critical to keep hardware device drivers up to date. Software programs don’t always update themselves, so make sure you check them manually every now and again.

For many years, I’ve followed these guidelines. My computer has never stopped on me unless it was due to a particular game or piece of software that had significant flaws or was improperly setup.

It is fairly common for Windows 10 to get temporarily frozen when you boot the computer. It is most common on laptops with low-end graphics cards unless the computer is equipped with a dedicated graphics card. Even on new computers, this problem can happen after a Windows update. Windows 10 gets frozen when it does not receive internet connectivity or drivers for the onboard graphics card from the motherboard.. Read more about windows 10 keeps freezing on startup and let us know what you think.

Frequently Asked Questions

How do I troubleshoot Windows 10 from freezing?

To troubleshoot Windows 10 from freezing, you should start by checking to see if the computer is plugged in and receiving power. If this is not the case, then you will need to check with your local computer repair shop for a solution.

How do I diagnose freezing my computer?

There are many different ways to diagnose freezing, but the most common is to run a system diagnostic tool such as chkdsk.

How do I diagnose Windows 10 problems?

This is a difficult question to answer because there are many different ways that Windows 10 can be broken. There are also many different problems that could cause these issues, so I cannot give you an exact answer.

Related Tags

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