But it also gives you a wide variety of privacy settings, as you can deny Microsoft access to almost all system functions.

One of these features is also the Calendar application, which is closely related to the Mail application. So if you block Microsoft’s access to the Calendar application, your email application won’t work either.

As you can guess, the solution to this problem is very simple: go to settings and enable Microsoft’s access to the Calendar application.

Restart the computer and try running the email application again and everything should work fine. If this is not the case, you can also try the following solution.

Are Windows 10 email app notifications not working? Read this guide to solve this problem!

3. Change secure connection

  1. Open the Mail application.
  2. Click on the Settings icon in the lower left corner.
  3. Go to account management.
  4. Click on your account and go to Change mailbox settings.
  5. Make sure the server requires an encrypted connection (SSL) and that email is enabled under Synchronization Options.

You may also want to consider switching to a specific email client that causes you fewer problems.

If you’ve changed your privacy settings and everything else is fine, but you still can’t receive email in your inbox, try setting the Mail application to use a secure connection.

4. Updating mail request

If the Mail app is not working on Windows 10, you may be able to fix the problem with a simple update.

Many users have reported this issue and according to them, updating the application to the latest version may solve the problem.

Once you have updated the Mail application to the latest version, the issue should be resolved and you should be able to run the Mail application without any problems.

5. Installing the Windows Update

  1. Press the Windows key + I to open the Settings program.
  2. When the Settings application opens, go to Updates & Security.
  3. Now click the Check for updates button.

Windows updates should be installed to ensure the security and stability of your computer. According to users, they could solve the problem by simply installing the latest Windows updates.

If the upgrade process gets stuck, check out the quick and easy steps in this guide.

By default, Windows 10 automatically installs updates in the background, but sometimes you may miss an important update.

Windows will now check for available updates. If updates are available, Windows downloads them in the background and installs them after your computer restarts.

Several users have reported that installing the latest update fixed an issue with the messaging app, so feel free to try it out.

Windows 10 updates are not installed? Don’t panic! Read our guide to the best solutions!

6. Disable synchronization settings

  1. Open the Settings application.
  2. Now go to the Accounts section.
  3. Select Sync Settings from the menu on the left.
  4. In the right pane, find the sync settings and turn them off.

If the Mail app is not working on your Windows 10 PC, you may be able to fix the problem by simply turning off the sync settings.

After disabling the synchronization settings, restart your PC to apply the changes.

Once the computer is restarted, the problem should be resolved. If everything is working properly, you can re-enable the synchronization settings if you wish.

7. Modification of location parameters

  1. Press Windows + S and go to Control Panel.
  2. Now select Control Panel from the list of results.
  3. When you open the Control Panel, select Region.
  4. Select the Location tab and set the base location to your country.
  5. Now go to the Administration tab and click Change System Location.
  6. Select the country from the local menu of the current system and press OK to save the changes.
  7. Now click Apply and OK in the Region window.

According to users, you can solve the problem with the Mail app by simply changing the location settings.

Users reported that the messaging app on Windows 10 was not working for them, but after changing the location settings, the issue was completely resolved.

After changing the system’s regional settings, check whether the problem with the Mail application persists. Several users have reported that changing the locale solved the problem for them, so feel free to try it.

Some users also suggest turning sync settings on and off, which you can try.

The control panel won’t open? Follow this excellent guide to solve the problem.

7. Using the command line, PowerShell, and DISM

7.1 Start by checking the system files.

  1. Press Windows + S to open the Search tab and enter the command.
  2. Select Run as Administrator from the list to open the command line as administrator.
    • If you don’t have a command line, you can use PowerShell instead.
  3. When the command prompt opens, type this string and press Enter to run it.
    • cfc/scans
  4. The digitization process is now underway. CFS scans can take 10 to 15 minutes, so be patient and don’t get interrupted.

After the SFC analysis is complete, check to see if the problem has been resolved. If the SFC analysis cannot solve the problem or if you cannot perform an SFC analysis, you can try a DISM analysis instead.

7.2 Perform a DISM scan.

  1. Run the command line as administrator.
  2. When the command prompt opens, type this string and press Enter to run it.
    • Image removal/cleaning/restoration
  3. The DISM analysis has now started. Note that this analysis may take 15 to 20 minutes, so do not interrupt it.

If the Mail app is not working on Windows 10, users say you can fix the problem by running SFC and DISM scans.

These scans are designed to repair damaged system files, and once completed, the problem should be resolved.

After the DISM check is complete, check if the problem persists. If you haven’t been able to run an SFC scan yet, be sure to run it after a DISM scan. Now see if there’s a problem.

Some users also recommend using the PowerShell command to resolve this issue. We must warn you that this command is quite powerful and can cause problems with other applications if not used correctly.

As this is a potentially dangerous command, please note that you use it at your own risk.

7.2 Run the PowerShell command.

  1. Right-click the Start button and select Windows PowerShell (Admin) from the list.
    • This command requires administrator privileges, and if you do not run PowerShell as an administrator, you cannot run the command.
  2. When PowerShell opens, type the following command and press Enter to run it:
    • Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like *SystemApps*} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)AppXManifest.xml}

After running the PowerShell command, the problems with the email application should disappear.

8. Reinstall the e-mail application

8.1 Uninstalling an email application using PowerShell

  1. Make sure you are logged in as administrator.
  2. Now start PowerShell as an administrator.
  3. When PowerShell opens, paste this line and press Enter to run it:
    • get-appxpackage *microsoft.windowsscommunicationsapps* | remove-appxpackage

If the email application is not working on Windows 10, you may be able to fix the problem by reinstalling it. To reinstall the email application, you need to use PowerShell by running the above command.

8.2 Removing the Mail application with a special uninstaller

If you are not familiar with PowerShell, you can uninstall the Mail application using a third-party PC uninstaller.

With the recommended tool below, you can remove any application from your PC, even the most stubborn ones, and it will make sure it leaves no residue.

Once you run this application, you will recover the free space on your PC that was full of the remnants of all those useless files that you didn’t even know were on your hard drive.

⇒ Get IObit Uninstaller.

8.3 Reinstall the e-mail application from the Microsoft Store.

  1. Press Windows + S and go to the store.
  2. Select Microsoft Store from the list of results.
  3. Type mail in the search field and select Mail and Calendar from the list of results.
  4. Now click the Install button to reinstall the Mail application.

You will need to reinstall it from the Microsoft Store. Follow the steps described above to do this.

8.4 Reinstalling the mail application with PowerShell

Some users claim that you can also reinstall the email application by simply running PowerShell as administrator and executing this command: Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)AppXManifest.xml }

After reinstalling the messaging application, the problem should be completely resolved.

9. Change the owner of the windows/communications/apps folder

  1. Go to this folder:
  2. Find the WindowsApps folder.
  3. If this folder is not available, go to View and enable hidden items.Now find the WindowsApps directory, right click on it and select Properties from the menu.
  4. When the Properties window opens, go to Security and click Advanced.
  5. Now click the Edit button next to the Owner section.
  6. Enter the name of the user account in the field Enter the name of the object to be selected.
  7. Click on the Check Names button.
  8. If everything is correct, click OK to save the changes.
  9. Click Apply and OK to save your changes.
  10. Now navigate to the WindowsApps directory.
  11. Find the microsoft.windowscommunicationsapps folder, right-click on it and select Properties from the menu.
  12. Now change the owner by repeating steps 3-5.
  13. Be sure to check the Replace Owner for Subcontainers and Objects box, and click Apply and OK to save your changes
    .
  14. Open the advanced options again.
  15. Click on the Change Permissions button.
  16. Now find the users in the list and double click on them.
  17. Select Complete check and click OK.
  18. Now click Apply and OK to save your changes.
  19. Now simply repeat steps 7 through 13 for all other microsoft.windowscommunicationsapps directories.
    • We only had two microsoft.windowscommunicationsapps directories on our computer, but you may have more.
    • To solve this problem, it is important to change the owner and get full control over all these directories.

If your email app is not working on Windows 10, you can fix the problem by changing the owner of the WindowsApps folder.

This folder stores all the necessary files that the mail application uses, and problems with the mail application should disappear after a change of ownership.

This is an advanced solution. So if you decide to use this solution, be very careful and follow the instructions carefully. Some users have reported that it is not necessary to follow all the steps to solve this problem.

According to this document, changing the owner of the WindowsApps directory will solve the problem. If that doesn’t work, you may need to follow all the steps in this solution.

10. Disconnect your internet connection

If the Mail app isn’t working on Windows 10, you may be able to fix the problem with this workaround.

According to users, you can solve this problem by turning off your internet connection for a few minutes, turning it back on and trying to restart the Mail application.

Some users have reported that this solution works for them, so you can try it. This is a simple fix that you may need to repeat if the problem occurs again.

11. Preventing access to e-mail and calendar

  1. Open the Settings application.
  2. Go to the Privacy section.
  3. Select the location from the menu on the left.
  4. Now scroll down and disable the location service for the Mail and Calendar application.
  5. You can also completely disable the location service on your PC.

Many users have reported that the messaging app is not working on their computers. According to them, the problem was caused by the follow-up service.

To solve this problem, you need to prevent Mail and Calendar from accessing your location.

After disabling the location service of the messaging application, the problem should be completely solved.

Is the internet connection limited in Windows 10? Read this guide to solve this problem!

12. Update graphic card drivers

Several users have reported that the messaging application keeps crashing on their computers. To solve this problem, it is recommended to update the driver of the graphics card.

According to users, there was a problem with Nvidia graphics, but after updating the driver to the latest version, the problem was solved.

If the Mail app doesn’t work on Windows 10, go to the Nvidia website and install the latest drivers for your graphics card.

13. Performing a system restore

  1. Press Windows + S and type System Restore.
  2. Choose Create Recovery Item from the menu.
  3. The System Properties window will now appear.
  4. Click on the System Restore button.
  5. When the System Restore window opens, click Next.
  6. You will now see a list of all available restore points. If available, select the Show more restore points check box.
  7. Now choose the desired restore point and click Next.
  8. Follow the on-screen instructions to complete the recovery process.

If the Email app doesn’t work in Windows 10, you may be able to fix the problem with system restore.

After restoring the PC, check if the problem is solved. Several users have reported that restoring the system solved the problem for them, so feel free to try it.

Create a system restore point like a real expert with our guide!

14. Creating a New User Account

  1. Open the Settings application and go to Accounts.
  2. Navigate to Family and Others in the left pane.
  3. Now click the Add another person to this computer button.
  4. Pick. I have no information about this person’s reception.
  5. Now click Add a user without a Microsoft account.
  6. Enter the desired user name and click the Next button.

Depending on the user, this problem can sometimes be solved by creating a new user account.

It seems that Windows 10’s email app won’t work if your user account is corrupt. However, you can solve this problem by creating a new user account.

After creating a new account, log in and make sure the email application is working. If so, you should move your personal files and use the new account as your primary account.

This is a radical fix, but several users have reported that creating a new user account fixed the problem, so definitely try it.

Some users have reported that they solved the problem by creating a new Microsoft user account. To do this, you must first change your account from Microsoft to local.

It’s relatively simple, and you can do it by following these steps:

  1. Open the Settings application and go to Accounts.
  2. In the Your Details section, click Login with your local account.
  3. Enter your account password and click Next.
  4. Now enter the desired user name and click Next.
  5. Finally, click the Exit button and exit the program.

Now you just need to log into your local account and add a new account by following steps 1-2 from the beginning of this solution.

Make sure you enter the email address for your Microsoft account and follow the on-screen instructions to create a new account.

Then switch to the new account and check if the problem is solved.

15. Reset Mail application

  1. Open the Settings program and go to Applications.
  2. A list of all installed applications appears.
  3. Select Mail and Calendar and click the Advanced Options button.
  4. Now press the Reset button. A confirmation window appears.
  5. Press the Reset button to continue.

If the Mail app is not working in Windows 10, you can solve the problem by simply restarting the app. This is a fairly simple process that you can accomplish by following the following steps:

After resetting the messaging application, the data will be cleared and most of the problems will be solved.

Looking for the best email app for Windows 10? Here are our top picks.

16. Using the Windows Store Application Diagnostic Utility

  1. Press Windows + S, type troubleshoot, and select Troubleshoot from the list of results.
  2. Press the More Devices button to resolve the issue.
  3. Now select Windows Store Apps and click the Run Diagnostic Appliance button.
  4. If the system detects problems with the email application, it fixes them.
  5. You may also receive a proposal to reset the application.
  6. Tap the Open Applications and Functions button.
  7. Select Mail and Calendar from the list and select More options.
  8. Scroll down the list until you see the Reset option and click it.
  9. You will receive a warning that this action will delete all data in the application, including settings and credentials. Press the reset button if you agree.

If you are having issues with Mail and other Microsoft Store applications, this solution may help you resolve the issue.

Many users recommend running the Windows Store Apps diagnostic software and scanning the PC with it.

A troubleshooter checks your universal applications and corrects any problems. After using the troubleshooter, make sure the email application is working.

Resetting the Mail and Calendar app can also be useful, try it, but remember that when you reset the app, you will lose all the data in the app, including your login details.

17. Reset Microsoft Store cache

  1. Open a command prompt as administrator.
  2. When the command prompt opens, type wsreset.exe and press Enter to run it.
  3. Wait a few minutes for Windows to clear the cache.

According to users, you can solve this problem by simply reloading the Microsoft Store cache. It’s not a universal solution, but some users have reported that it works for them, so you might want to try it.

Then try starting the Mail application and see if the problem persists.

18. Update on site

  1. Download the Windows 10 ISO file from the Microsoft website. Double click on the ISO file to mount it.
  2. Now go to that PC and open the included ISO file.
  3. Locate the setup.exe file and double-click it to run it.
  4. You will now be asked to download and install the updates. This option is optional, so you can choose the option Not now. Click Next to continue.
  5. Follow the on-screen instructions until you reach the Ready to Install screen. Click the Edit button to exit.
  6. Select the Save personal files and applications option and click Next.
  7. The update process has now begun. This may take a while, so don’t interrupt.

If the Mail app is not working in Windows 10, you may need to perform an in-place update to fix the problem. This process will update your Windows 10 while keeping all your files safe.

We must warn you that this process may take some time, so do not interrupt it. To perform an on-site update, follow the steps above.

Once the process is complete, your Windows 10 will be updated to the latest version and the issues with the Mail app will be fixed. Note that this can also be done with the media creation tool.

⇒ Download the media creation tool

Then select the option Update this PC now. The tool downloads the necessary files and guides you through the upgrade process.

Many users have reported that an onsite update has fixed this problem, so you may want to give it a try.

Some users claim that this problem can also be solved by resetting Windows 10, but this is a radical solution that will delete all your files.

Before trying an in situ update or restarting Windows 10, we strongly recommend that you try all the other solutions in this article.

That’s it, we hope at least one of these solutions helped you solve your problem with Mail app not working in Windows 10.

If you have any comments, suggestions, questions or perhaps another solution to the problem with the Mail app in Windows 10, please leave your comments in the section below.

frequently asked questions

How do I fix my email program in Windows 10?

Reset email – Windows 10

Why does my email program not work on Windows 10?

If the Mail app is not working on your Windows 10 PC, you may be able to fix the problem by simply turning off the sync settings. After disabling the synchronization settings, restart your PC to apply the changes. Once the computer is restarted, the problem should be resolved.

Why is Microsoft Mail not working?

One of the possible causes of this problem is an outdated or damaged application. This may also be due to a problem with the server. To troubleshoot email application issues, we recommend following these steps: Check that the date and time settings on the unit are correct.

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